Delivery & Returns

Shipping

Our prices include shipping charges. If we need to charge extra to ship to your country, you will be notified via email for approval. Our dolls are shipped international express. You will be given tracking information the same day the doll leaves the factory. We ship to most countries including United States, Europe, Canada , Mexico, Spain, etc.

International shipments may be subject to customs fees, import duties, and taxes of the country to which your order is shipped. If you are charged customs fees by the carrier, email us a copy of the paid receipt and we will gladly reimburse the fees.

Due to import laws, we cannot ship our dolls to some countries in South America or the Middle East (including India). If your country is predominately Muslim, we cannot ship to you. For European customers, our shipments from outside the EU so they are subject to VAT for which you are responsible.

Packaging

We ship every one of our sex dolls in unmarked and discreet packaging. If you are not going to be home when your new love doll arrives, a neighbor can sign for the package without ever knowing what's inside.

Returns

If you have a problem with your product, we usually offer a partial refund or substantial discount on your next order at our discretion. Due to the nature of sex dolls, returns are not generally allowed for any reason. You may cancel your order before work has started, but there will be a 10% cancellation fee. Work on your doll commences within 24 hours of confirmation of payment.